Track My Order – Xora.lk

Track My Order

Enter your order details below to get a live update on your delivery status.

To track your order, enter your Order ID and the billing email address you used at checkout. Both details can be found in your order confirmation email.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Delivery Timeframes

When to Expect Your Order

Use the guide below to understand when your order should arrive based on your selected delivery option.

Express Delivery
1–3 Days
Island-wide · business days
Normal Delivery
3–7 Days
Island-wide · business days
Please note: Delivery times may vary depending on the current situation in the country, including public holidays, weather conditions, or logistics disruptions. Xora will not be held liable for delays beyond our control.
Need Help?

Can't Find Your Order?

If you are having trouble tracking your order or did not receive a confirmation email, our team is happy to help. Please have your name and phone number ready when you contact us.

Common reasons tracking may not work:

— The order was placed using a different email address
— The Order ID was entered with a space or incorrect character
— The order is very recent and not yet updated in the system
— The confirmation email went to your spam or junk folder

Contact Xora
(070) 140 7077
info@xora.lk
Ethinimaladeniya, Gampolawatta, Gampola
Weekdays: 8:00 AM – 9:00 PM